Website accessibility: Risks, but no rules


In compliance, sometimes things are black and white (for example, the requirement to provide an adverse action notice within 30 days is found in 1002.9(a)(1)(i)). Other times they’re grey. And the grey areas can be where you’ll find some of your greatest potential risks.

A current – and sure to be ongoing – example is website accessibility. Lawsuits alleging violations of the American with Disabilities Act (ADA) are on the rise. In 2015 alone, there were over 40 website accessibility cases under the ADA filed against well-known companies such as the National Basketball Association, Sprint, J.C. Penney, and Home Depot.

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