Building Compliance Competency from the Outside In

Building Compliance Competency from the Outside In

 

When the COO of St. Louis Community Credit Union knocked on Jennifer Barnes’ office door, Barnes had no idea the professional adventure she was in for. An 8-year employee of the $235 million community-focused credit union, Barnes’ nameplate read “Audit Specialist,” a position she had worked her way to from branch teller. Now she was being asked to consider a new, potentially intimidating, role – that of compliance manager for the entire organization.

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